Welcome To Our Shop!

Shopping

WHAT ARE YOUR SHIPPING METHODS AND COSTS?
THE SHIPPING COSTS ARE CALCULATED AT CHECKOUT. THE DELIVERY TIME  IS THREE (3) TO SEVEN (7) BUSINESS DAYS, EXCLUDING WEEKENDS AND BANK HOLIDAYS.
THE EXPRESS SHIPPING OPTION CAN BE SELECTED DURING CHECKOUT AND WORLDWIDE DELIVERY TIME WITH THIS OPTION IS ONE (1) TO THREE (3) BUSINESS DAYS.
ANYHOW, LONGER DELIVERY TIMES MAY OCCUR DEPENDING ON CERTAIN AREAS.
DO YOU SHIP INTERNATIONALLY?
WE SHIP WORLDWIDE.
SHIPMENTS ARE COMPLIMENTARY AND ARE DELIVERED BY DHL IN ONE (5) TO TWO (7) BUSINESS DAYS, EXCLUDING WEEKENDS AND BANK HOLIDAYS.
DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?
NO, YOU CAN SHOP AT EYEZSHOP.COM IT WITHOUT CREATING AN ACCOUNT.
HOWEVER, REGISTER WITH US AND YOU’LL BE ABLE TO ENJOY THE FOLLOWING BENEFITS:
– CHECK YOUR ORDERS AND REVIEW PAST PURCHASES
– ADD SOLD OUT ITEMS AND PRODUCTS YOU LOVE TO YOUR WISH LIST
– PREVIEW OUR NEW COLLECTIONS
– SAVE YOUR ADDRESS AND CARD DETAILS SO YOU CAN SHOP EVEN QUICKER NEXT TIME
HOW DO I CANCEL MY ORDER?
IT’S NOT POSSIBLE TO CANCEL AN ORDER PLACED FOR WHICH THE PAYMENT HAS BEEN PROPERLY ACCEPTED BY THE PAYMENT GATEWAY.
HOWEVER, UNTIL THE ORDER WAS NOT ASSIGNED TO THE COURIER FOR SHIPMENT, IS POSSIBLE TO REPLACE THE ORDERED PRODUCT WITH A DIFFERENT ITEM OF EQUAL OR GREATER VALUE.
IF THE VALUE OF THE NEW ORDERED PRODUCT SHOULD BE GREATER THAN THE VALUE OF THE PREVIOUSLY ORDERED ITEM, IT WILL BE ASKED TO PROCEED WITH A COMPENSATORY PAYMENT
WHEN I PUT SOMETHING IN MY SHOPPING CART, DOES IT MEANS THE ITEMS ARE AVAILABLE?
ITEM AVAILABILITY IS CHECKED WHEN YOU COMPLETE THE PURCHASE AND YOUR ORDER IS PROCESSED.
PLACING AN ITEM IN YOUR SHOPPING CART DOES NOT ENSURE ITS AVAILABILITY WHEN YOU ARE READY TO MAKE YOUR PURCHASE, AND ALL ORDERS ARE SUBJECT TO PRODUCT AVAILABILITY

HOW DO I FIND MY CORRECT SIZE?

THERE ARE SIZE CHARTS AVAILABLE FOR EYEZ  MEN’S SHOES AND ACCESSORIES

IS A GIFT WRAPPING OPTION AVAILABLE?

YES, ITEMS MAY BE GIFT WRAPPED IN OUR SIGNATURE EYEZ GIFT BOX TIED WITH LOGO-PRINTED RIBBON AND EMBELLISHED WITH A PERSONALIZED GIFT LABEL.
GIFT-WRAPPING IS A FREE OPTION

DO I HAVE TO SIGN FOR MY PACKAGE UPON ARRIVAL?

YES. YOU OR AN AUTHORIZED PERSON MUST SIGN FOR YOUR ORDER UPON ARRIVAL.
THIS ENSURE YOUR PURCHASE ARE SAFELY DELIVERED TO YOU.
IF YOU ARE UNAVAILABLE WHEN YOUR PACKAGE ARRIVES, COURIER WILL LEAVE A RE-DELIVERY SLIP

Payment

What Payment Methods Are Accepted?
WE ACCEPT MAJOR PAYMENT METHODS:
VISA, MASTERCARD
PAYPAL (WITH OR WITHOUT A PAYPAL ACCOUNT)****
BANK TRANSFER (PLEASE, CONTACT CUSTOMER SERVICE DIRECTLY TO TAKE ADVANTAGE OF THIS METHOD)
COD – CASH ON DELIVERY (FOR NIGERIAN CUSTOMERS ONLY)
Is Buying On-Line Safe?

Yes. Buying online is absolutely safe as we have SSL on the site, which is a trusted certificate to ensure security

Personal Info

WHAT PERSONAL INFORMATION IS COLLECTED?
IN ORDER TO USE CERTAIN FEATURES OF THE SITE, WE MAY COLLECT OR YOU MAY BE ASKED TO PROVIDE YOUR EMAIL ADDRESS, NAME, MAILING ADDRESS, TELEPHONE NUMBER, BILLING INFORMATION, MESSAGE AND GIFT RECIPIENTS’ NAMES, ADDRESSES, TELEPHONE NUMBERS AND EMAIL ADDRESSES.
FOR MORE INFORMATION, INCLUDING HOW THIS INFORMATION MAY BE USED, PLEASE CHECK OUR PRIVACY POLICY
HOW IS MY PERSONAL INFORMATION SAFEGUARDED?
WHEN YOU PLACE AN ORDER OR ACCESS YOUR ACCOUNT INFORMATION, WE USE A SECURE SOCKET LAYER (SSL) ENCRYPTION THAT ENCRYPTS YOUR INFORMATION BEFORE IT IS SENT TO US TO PROTECT IT FROM UNAUTHORIZED USE.
IN ADDITION, WE WILL TAKE REASONABLE STEPS TO ENSURE THAT THIRD PARTY BUSINESS PARTNERS’ TO WHOM WE TRANSFER ANY DATA WILL PROVIDE SUFFICIENT PROTECTION OF THAT PERSONAL INFORMATION
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